All content included in our Website, including text, graphics, logos, user interfaces, button icons, images, audio clips, digital downloads are the property of MobileMates.com or its suppliers, licensors or content suppliers and is protected by applicable copyright laws. The design, selection, arrangement, coordination and compilation of all content in our Website are the exclusive property of MobileMates.com and protected by applicable copyright laws.
Customers are recommended to see if there is any kind of import tax or duty before making any purchase. Iphone-cases4u.com will not be liable for any import tax or duty. For any promotional offer such as free express shipping, Iphone-cases4u will not be liable for the import tax or duty incurred as well.
Any problem of customs clearance such as blocked, lost etc at destination is not responsible by MobileMates. Buyer should handle it by their own but we have duty to assist. However, if any order problem from China Customs, we will solve accordingly and timely.
The placing of a Product on our Website is an invitation to accept offers for such Product and is not an offer to sell at the listed price nor is it binding on us. We are under no obligation to accept your order (whether or not the order has been confirmed and the credit card been charged or not).
We will acknowledge your order by e-mail for a Product at the time your order is placed. We will then notify you within 5 days of such email whether we have accepted your order (and the delivery dates if your order is accepted).
Any order (whether it is accepted or not) is subject to availability of the Product.
1.If the Product becomes unavailable prior to delivery we will notify you within 14 days of acceptance of your order and give you the choice of canceling the order and receiving a refund or of purchasing an alternative product ("Alternative Product").
2.If payment has been taken for the Product and you have cancelled the order we will issue a refund within 7 days of receiving notification of cancellation of the order.
3.If you choose to purchase an Alternative Product these Terms will apply. If payment has been taken for the cancelled order we will refund to you any overpayment or take payment for any underpayment.
4.In the event a Product is listed at an incorrect price due to an error, we will notify you within 14 days of accepting your order of the correct price by e-mail and we will give you the choice of either purchasing the Product at the correct price or canceling your order. If you confirm to purchase the Product at the corrected price we will deliver the Product as required. If payment has been taken while you have cancelled your order we will, on return of the Product (if the Product has been sent out) issue a refund within 7 days of such return or notice of cancellation (where no Product has been sent out).
5.If only some of the Products you ordered are mispriced that will not affect the order in relation to any Products which were priced correctly and we will deliver these Products to you in accordance with these Terms.
If you want to use the warranty service, please pay attention to that we offer 45 days for Register Air Mail and EMS users, 30 days for UPS, DHL, and FedEx users after the invoice date. Any product that exceeds the warranty time is unacceptable.The warranty period for electronic products such as tablet, GPS, mobile screen is counted for 1 year starting from the dispatch date for free. Within 15 days after receiving the product, customers may return the product to MobileMates if it is of quality problem. If for warranty, the postage for returning and resending the product will be born by customers. MobileMates shall NOT be liable in any manner whatsoever for any loss or damage aroused by product delivery. As for the warranty of accessories, MobileMates can provide 1 month warranty time for free. Please negotiate with your specified service staff for details.
This warranty service will NOT apply if caused by improper treatment, abuse, alteration, negligence, misuse or accident. The customer must provide the order confirmation details for this warranty service.
a) Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
b) Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
c) Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
d) Once your order has been shipped, it can no longer be canceled.