Copyright
All content included in our Website, including text, graphics, logos, user
interfaces, button icons, images, audio clips, digital downloads are the
property of MobileMates.com or its suppliers, licensors or content suppliers
and is protected by applicable copyright laws. The design, selection,
arrangement, coordination and compilation of all content in our Website are the
exclusive property of MobileMates.com and protected by applicable copyright
laws.
Taxes
Customers are recommended to see if there is any kind of import tax or duty
before making any purchase. Iphone-cases4u.com will not be liable for any
import tax or duty. For any promotional offer such as free express shipping,
Iphone-cases4u will not be liable for the import tax or duty incurred as well.
Customs Clearance
Any problem of customs clearance such as blocked, lost etc at destination is not
responsible by MobileMates. Buyer should handle it by their own but we have
duty to assist. However, if any order problem from China Customs, we will solve
accordingly and timely.
Placing order
The placing of a Product on our Website is an invitation to accept offers for
such Product and is not an offer to sell at the listed price nor is it binding
on us. We are under no obligation to accept your order (whether or not the
order has been confirmed and the credit card been charged or not).
We will
acknowledge your order by e-mail for a Product at the time your order is
placed. We will then notify you within 5 days of such email whether we have
accepted your order (and the delivery dates if your order is accepted).
Any order
(whether it is accepted or not) is subject to availability of the Product.
1.If the
Product becomes unavailable prior to delivery we will notify you within 14 days
of acceptance of your order and give you the choice of canceling the order and
receiving a refund or of purchasing an alternative product ("Alternative
Product").
2.If payment
has been taken for the Product and you have cancelled the order we will issue a
refund within 7 days of receiving notification of cancellation of the order.
3.If you
choose to purchase an Alternative Product these Terms will apply. If payment
has been taken for the cancelled order we will refund to you any overpayment or
take payment for any underpayment.
4.In the event
a Product is listed at an incorrect price due to an error, we will notify you
within 14 days of accepting your order of the correct price by e-mail and we
will give you the choice of either purchasing the Product at the correct price
or canceling your order. If you confirm to purchase the Product at the
corrected price we will deliver the Product as required. If payment has been
taken while you have cancelled your order we will, on return of the Product (if
the Product has been sent out) issue a refund within 7 days of such return or
notice of cancellation (where no Product has been sent out).
5.If only some
of the Products you ordered are mispriced that will not affect the order in
relation to any Products which were priced correctly and we will deliver these
Products to you in accordance with these Terms.
Warranty
If you want to use the warranty service, please pay attention to that we offer
45 days for Register Air Mail and EMS users, 30 days for UPS, DHL, and FedEx
users after the invoice date. Any product that exceeds the warranty time is
unacceptable.The warranty period for electronic products such as tablet, GPS,
mobile screen is counted for 1 year starting from the dispatch date for free.
Within 15 days after receiving the product, customers may return the product to
MobileMates if it is of quality problem. If for warranty, the postage for
returning and resending the product will be born by customers. MobileMates
shall NOT be liable in any manner whatsoever for any loss or damage aroused by
product delivery. As for the warranty of accessories, MobileMates can provide 1
month warranty time for free. Please negotiate with your specified service
staff for details.
This warranty service will NOT apply if caused by improper treatment, abuse,
alteration, negligence, misuse or accident. The customer must provide the order
confirmation details for this warranty service.
Cancellation Policy:
a) Orders canceled within 24 hours of payment confirmation will be eligible for
a full refund.
b) Orders canceled 1-3 days after payment confirmation will be eligible for a
partial refund consisting of the full shipping cost and 50% of the product
purchase price.
c) Orders canceled after 3 days of payment confirmation will be eligible for a
partial refund consisting of the full shipping cost.
d) Once your order has been shipped, it can no longer be canceled.